Today, I was a borrowed partner at a store. It was a LONG shift and I didn’t get much sleep last night, so I was not looking forward to it.
But as it turned out, that store is amazing. All of the partners were incredibly nice and the regulars were great, too… well, most of them, but we’ll get to that in a second. I saw some of my regulars and after a bit of good-natured ribbing about them “cheating” on my store, I got into a conversation with the shift supervisor who actually used to work at my store.
We were catching up on what had been going on in our lives since we last saw each other. She asked me about my plans on leaving the company and I told her my reasons and our conversation finished right as a guy came into the store and started walking up to the POS. He got to the POS right as I was finishing what I was going to say. I turned from my shift and greeted him by saying, “Good afternoon! What can I get started for you?”
He stood there and said, “No… you can finish your conversation.”
I replied, “I did. What would you like?”
Him: “No… obviously your conversation is more important than your customer… so please…”
At this point, I’m getting really annoyed because if he were at my store, I’d have just made a quippy remark and been done with it… but I was being borrowed and was trying to be on my absolute best behavior. He then says, “Now is it not the policy to stop your conversations when a customer comes up to the counter?” Mind you… we did.
I refused to play his bullshit game, so I again asked him what he wanted to drink. And then he asked me the same question about ending conversations, only this time, he said my name in the most condescending angry-parent tone of voice. That sent my blood boiling. Had I been at my store, I would have told him to stop being an ass and just order. But alas, I was not at my store, so I again asked him what he would like to drink, while looking at the shift like…
Him: “Oh… so you’re not going to answer my question?”
I rolled my eyes and said, “You won’t answer mine, so I guess we’re quid-pro-quo.”
The shift then looked at him and asked what he wanted. Apparently he’s a regular there. I rang him out and wrote his cup. As I handed him his receipt, I said very softly and very quickly, “Fuck you, have a nice day.”
He must have heard it because he was like, “What?!”
I smiled at him and said, “I said ‘Thank you and have a nice day.’”
But by this point, I was about ready to murder him. Thank GOD the phone rang. I told the shift I would answer it in the back room, and smiled and said, “You know me and conversations…”
She told me that this guy is there all the time. He finds the most ridiculous reason to cause a scene each and every time he comes in and not not let it get to me. She mentioned that she gets nervous every single time she sees him because he can get downright belligerent.
Well so can I. If he comes to my store, I will fuck his shit up.